Privacy Policy

At QuickOne ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the application or when you choose to participate in various activities related to the application (such as VTU transactions and Loyalty Rewards).

Financial Data

We do not store your credit card or bank account numbers on our servers. All payment transactions are processed through secure third-party payment gateways (e.g., Paystack, Monnify, Flutterwave) which adhere to PCI-DSS standards.

Mobile Device Permissions

To provide a seamless experience, we may request access to certain features on your mobile device:

• Contacts (READ_CONTACTS): We may request access to your contact list to allow you to easily select phone numbers for airtime and data recharges. We do not upload your contact list to our servers or share it with third parties.
• Biometrics (USE_BIOMETRIC): We request permission to use fingerprint or FaceID for secure login purposes. This authentication happens locally on your device; we do not collect or store your biometric data.

Derivative Data

Information our servers automatically collect when you access the application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the application to:

• Create and manage your account.
• Process your Airtime, Data, and Bill Payment transactions.
• Calculate and credit your daily loyalty points (simulated mining rewards).
• Email you regarding your account or order status.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Request feedback and contact you about your use of the application.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Security of Your Information

We use administrative, technical, and physical security measures (including HTTPS encryption) to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

6. User Data Deletion

You have the right to request the deletion of your account and associated personal data at any time. You can initiate this process directly within the application settings (under "Profile" > "Delete Account") or by contacting our support team via email.

Upon request, we will delete your account and personal information from our active databases, subject to any legal obligations we may have to retain certain transaction records for financial auditing purposes (e.g., proof of VTU transactions).

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: